Working Procedures

Balfour Consulting works with clients on either a project or retainer basis, with levels of involvement and budgets agreed and committed to in advance. Clients can be charged on a fee-for-service basis or by lump-sum contract. Invoices are forwarded monthly or on completion of stages of a project. Any variation in project activities and/or costs is approved in advance.

The fees charged by Balfour Consulting are at the middle range for marketing consultants. Fee levels quoted for a project will not change for the duration of the project.

Balfour Consulting does not undertake projects that constitute a conflict of interest with existing clients, and does not release information without the client’s permission. We abide by all laws and regulations, and we are committed to truth and accuracy in communications.

Balfour Consulting is also committed to continuous improvement in the quality of its services.

As a result of our experience we have developed methodological models for most of our services. However, we do not approach projects with pre-packaged solutions or with formalised grids and charts into which we squeeze the data. We offer to combine our strategic skills and experience with your skills and understanding of your environment, in order to develop specific solutions for particular circumstances. We have broad experience and skills to draw on, but we treat each project as being new and unique.